Providing Support for Students

Many colleges have websites that provide support to their online learners, even before they register for classes.

Here are a few examples:

In addition to selecting a CMS to support for our colleges, the OEI has also developed "Readiness Modules" Links to an external site. that are freely available and modifiable for local use.

New DECs should familiarize themselves with the ways that support is provided to students both before and during courses at their college. Local support services may not be as robust as they could and should be.

A student talks to someone over a counter in support center of some sort.