Carrier Information

As California Community Colleges move classes and services online, access to reliable internet service is critical. Below is a list of several reduced companies providing free or low-cost internet access during the current emergency.

Participating Phone Companies
Phone Carrier	Service Description
Comcast	Effective Monday, March 16, 2020, Comcast is offering two months of free to Internet service through the Internet Essentials program. This offer is available to new and existing customers. Additionally, Xfinity WiFi hotspots are now available free of charge to the public.
AT&T	AT&T is providing free access to its WiFI hot spots throughout the country.
Charter	Charter is offering free Spectrum broadband and Wi-Fi access for 60 days to households college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Additionally, all WiFi hotspots are now free of charge.
T-Mobile	T-Mobile is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
Verizon	Verizon is waiving late fees and suspending service termination for customers negatively impacted by the global crisis.
California Connects	California Community Colleges students are eligible for this mobile hotspot service, powered by Sprint, which offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi-enabled devices for up to 10 hours on a single charge for only $19.99 a month.

Additionally, as part of the Keep Americans Connected Pledge, AT&T, Comcast, Charter, Cox, Google Fiber, Spring, Verizon, and T-Mobile will not disconnect any customers for the next 60 days regardless of payment status.

Check Your Devices

You will need access to a desktop computer, laptop or smartphone which can be connected to the Internet. Here are some steps you can take to test your device, your internet connection and tools.

Computer Readiness Test (Links to an external site.) - select the "Start Here" button
Test Your Internet Speed (Links to an external site.) - gives an estimate of your internet speed
Reduced Cost or Free Internet Access - resources gathered for this current situation

Troubleshooting Home Wifi Issues

Suggestions from Foothill-De Anza CCD

Questions? Contact support@cvc.edu | CVC-OEI Resources Webpage