A11 - Learner Feedback Survey

ALIGNED: Learners have the opportunity to give anonymous feedback to the instructor regarding course design and/or course content at the end of the course.

It may be a little scary but feedback is useful to all of us.

In a face-to-face environment, it's relatively easy for students to provide feedback (if only through their facial expressions and body language!). In an online course, we need to be more intentional about giving students the opportunity to let us know what they think about things like the course design, the workload, and our effectiveness. 

If you ask the right questions and give students the time and encouragement to supply quality answers, student feedback can make you and your course better. You may be surprised (and delighted) by what you learn. =-)

It's natural to react a bit defensively to criticism, but it won’t help you improve anything. Give yourself some time to let a possibly charged comment percolate and resolve to calmly and constructively address it, in whatever way might be appropriate. And don't forget to savor the positive comments (there will undoubtedly be some). Use them to identify what you're doing right. . .and then do more of that.

Item A11 asks instructors to place a feedback survey at the end of the course so students are able to comment on all aspects of the course. This means students are "paying it forward" since their feedback won't be implemented while they're in the course. For that reason, you may want to include a mini-survey at the midway point as well.

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